Hairsisters.com, You Simply Lost One..
Final month I purchased 4 wigs at Hairsister.com’s after Christmas sale. They were an exquisite worth, and they arrived in 7 days…Nonetheless, I needed to call Every single day to ensure that my gadgets were in stock, that my order had been processed, how to plait in hair extensions and that my order was on its manner. It was time consuming and tedious. However for the value, I put up with the incompetent service.
Two weeks ago, I positioned one other order with Hairsisters. I referred to as the following day to make sure my gadgets were in stock, and that my order had been processed. Downside…considered one of my gadgets, though it was marketed on their site, was NOT in stock. So, in fact I requested how lengthy it would take them to get the piece from the manufacturer. Their response 3 to 6 WEEKS!!!!! Nope! Nada! Not Gonna Happen!! So, I canceled the back ordered merchandise, requested a refund for the value of the item, and requested them to ship the opposite piece that they’d in inventory. After a number of days of checking my bank account and checking my Hairsisters account, I observed that the opposite half of my order had NOT been shipped, nor had my cash for the canceled item been refunded. By this point, I am past inconvenienced, and have moved on to being majorly pissed!
So, I referred to as Hairsisters Once more (I’ve their number memorized by this point.) After I called 10 times finally somebody answers and tells me my refund request had not been properly processed and that it would take an additional 3-5 days earlier than it would be credited back to my account. If you cherished this article and also you would like to acquire more info relating to brazilian nicely visit our own site. Along with that, she informed me that the other half of my order had been “delayed” (ie- forgotten) and that she would make sure that it can be shipped out at the moment. (9 days after placing my initial order!!!)
It should not take this a lot aggravation to order some dang hair! So now Bellas, I’m formally Executed with Hairsisters.com. Companies solely have one time to mess with my cash earlier than I drop them like a foul behavior. One strike and you’re OUT!!
The excellent news is that I’ve discovered a new Hair/Beauty Provide website that I love!!!! Golden Mart Magnificence Supply. I ordered a piece from them on 1/29/10 (a Friday night time), Monday I obtained a transport affirmation e mail, together with a monitoring quantity (something I Never received from Hairsisters.) And my bundle arrived Wednesday!! THREE Enterprise DAYS!! Also, their site has a 99.9% in inventory price, which suggests in case you see it on their site, in your shade, They’ve IT!!! No waiting for it to be ordered from the producer!! Additionally, none of that selecting a 2nd shade nonsense! An added bonus is that their choice is much bigger than Hairsisters, and their customer support is a DREAM! When you have a query, all it’s important to do is email them (during business hours), they wrote me back in lower than 5 minutes!! Oh, and they also included a pleasant comb as a free reward!
Now…the draw back…their costs are, in some instances, slightly dearer than Hairsisters, and their shipping is kinda steep. I ordered a $12.95 ponytail, and the shipping was $7.95. However, their transport is Fast, and I do not must babysit my order! So, for me, it’s nicely price it!
Sorry for the rant, but hopefully you will profit from my expertise. On account of their poor customer service, Hairsisters.com has simply lost one…